Dental Practice

1 00:00:06.742 --> 00:00:09.140 Mark and I met in dental school, 2 00:00:09.170 --> 00:00:14.617 and Mark started practicing in 1988 with his family. 3 00:00:14.618 --> 00:00:19.150 In 2004, we moved to Colorado and joined forces. 4 00:00:19.233 --> 00:00:22.867 Since then, we have been together in dental practice. 5 00:00:22.950 --> 00:00:26.850 We do top-to-bottom, vertically integrated dentistry. 6 00:00:27.342 --> 00:00:31.175 Very few things do we refer out because we have, over the years, 7 00:00:31.176 --> 00:00:35.583 gotten the education to really service our patients in-house. 8 00:00:35.584 --> 00:00:42.449 In this office, each patient's needs and wants are treated very individually. 9 00:00:42.450 --> 00:00:45.033 What impressed me most about this office, 10 00:00:45.034 --> 00:00:49.408 and particularly Dr. Jean, was the fact that she's real. 11 00:00:49.409 --> 00:00:51.616 She's a real person and she cares. 12 00:00:51.683 --> 00:00:54.583 We really collaborate with the patients. 13 00:00:54.584 --> 00:00:57.667 We collect all of the diagnostic information, 14 00:00:57.758 --> 00:01:00.125 and then we sit down and really… 15 00:01:00.126 --> 00:01:02.575 It's a little bit like remodeling a kitchen. 16 00:01:02.708 --> 00:01:04.433 They tell me what they want, 17 00:01:04.650 --> 00:01:09.017 we come up with a plan, and then we go back and forth 18 00:01:09.018 --> 00:01:13.050 and modify the plan until it really meets all their needs 19 00:01:13.051 --> 00:01:15.767 of comfort, function, and beauty. 20 00:01:15.892 --> 00:01:18.283 Treating our patients as we would want to be treated, 21 00:01:18.284 --> 00:01:21.258 number one, that's not necessarily the case, 22 00:01:21.259 --> 00:01:23.108 generally speaking, unfortunately. 23 00:01:23.109 --> 00:01:24.929 Diagnosing a patient's mouth, 24 00:01:24.930 --> 00:01:29.083 not diagnosing their pocketbook or their insurance benefits or whatever. 25 00:01:30.183 --> 00:01:33.283 If there's one thing that I think that we excel at, 26 00:01:33.284 --> 00:01:37.450 it is helping our patients really understand 27 00:01:37.933 --> 00:01:40.550 what the nature of all their problems are, 28 00:01:40.650 --> 00:01:44.050 what the potential solutions are to those problems, 29 00:01:44.075 --> 00:01:47.692 and the pros and cons to the different options that they have. 30 00:01:47.693 --> 00:01:50.507 Dr. Jean Link and Dr. Mark Link 31 00:01:50.508 --> 00:01:54.900 are just amazing people with a wealth of knowledge in dentistry. 32 00:01:55.775 --> 00:01:58.241 The staff actually really cares 33 00:01:58.242 --> 00:02:00.942 that the patients not only have a good experience, 34 00:02:01.425 --> 00:02:05.225 but that the treatment that we execute is done at a very high level. 35 00:02:05.226 --> 00:02:12.142 The patients remark about our staff that they are just wonderful. 36 00:02:12.433 --> 00:02:14.258 I feel like everyone's got your back. 37 00:02:14.508 --> 00:02:16.717 Sometimes they'll start crying during appointments 38 00:02:16.718 --> 00:02:19.358 because I get a little sensitive and nervous. 39 00:02:20.600 --> 00:02:23.617 When someone else from another room comes in and holds your hand 40 00:02:23.618 --> 00:02:26.900 while Dr. Mark's working, everyone cares so deeply here, 41 00:02:26.901 --> 00:02:28.183 and you can tell. 42 00:02:28.325 --> 00:02:29.894 Patients who come here 43 00:02:29.895 --> 00:02:33.774 who have been to a more traditional drill, fill, and bill, 44 00:02:33.775 --> 00:02:36.242 or get them in, get them out type of an operation, 45 00:02:36.243 --> 00:02:38.116 that is not our MO at all. 46 00:02:38.117 --> 00:02:42.325 At the end of a consult, they'll say, "No one's ever taken the time, 47 00:02:42.326 --> 00:02:46.292 or, "Why hasn't anybody taken the time to explain this to me?" 48 00:02:46.410 --> 00:02:49.425 It's the most valuable service we provide. 49 00:02:49.558 --> 00:02:53.592 What impresses me most about Dr. Mark and the office, 50 00:02:53.593 --> 00:02:59.133 and really, when I say the office, I'm not talking about the space, the room, 51 00:02:59.134 --> 00:03:02.100 but the people that are in here is the passion. 52 00:03:02.683 --> 00:03:05.958 At the end of the day, I could be the best clinician in the planet. 53 00:03:06.458 --> 00:03:09.824 But if my patient doesn't have good information, 54 00:03:09.825 --> 00:03:11.107 they can't make good decisions. 55 00:03:11.108 --> 00:03:12.542 If they can't make good decisions, 56 00:03:12.543 --> 00:03:15.317 it doesn't matter how good of a clinician I am, 57 00:03:15.467 --> 00:03:18.325 we are not going to have the outcomes that are possible. 58 00:03:18.608 --> 00:03:20.952 What we typically see 59 00:03:21.183 --> 00:03:27.433 from patients after procedures, not unusually, we see tears of joy, 60 00:03:27.434 --> 00:03:29.657 which that is very fun. 61 00:03:29.658 --> 00:03:34.167 We have a lot of very satisfied patients and we're very appreciative of them.